Faqs

What countries residents can trade Digital Points?
We accept orders from all countries except USA, IRAN, Nigeria Residents around the world and Local bank cash depsoit option is available in India, Singapore, Malaysia, Nepal etc.
Do I need to have a bank account with same bank for Cash Deposit to your bank account ?
No, it is not necessary for you to have a bank account with our bank. You can simply go to any bank branch in your city and deposit cash to our bank account.
Do you accept net transfer payment to your bank account?
It is decided case to case basis, we may ask customer to submit the Photo ID proof, Utility Bill and the bank statement copy to us for net transfer payments.
Which E-currencies your company allow to trade ?
We allow trades in Perfect Money, Webmoney Z, Payza, Egopay , Moneybooker, Paypal, C-gold, OKPay, Neteller, SolidTrustPay, Bitcoin etc.
Do you purchase or exchange paypal ?
we only sell Paypal Funds and we do not accept customers Paypal Funds.
Do you purchase or exchange Moneybooker ?
we only sell moneybooker and we do not accept customers moneybooker funds unless he has purchased from us in the past.
Is the rates given at the site are latest ?
Yes we try our best, we update our site rates few times a day based on our E-currency stock and market conditions. Every order is replied manually with final quote
How Long it takes to complete the order ?
Most of the orders are Processed in 12-24 Business hours (One Business day has 12-14 business hours only), If you need the urgent processing then you should opt for Express Order.
What is Express Order ?
Express Orders are processed same day with in few business hours of receiving the payments but you have to pay Extra Fee of 1.0% or USD 2 (Two) which ever is heigher.
I am a repeat customer, Can I deposit to your bank account direct used in previous order ?
Strictly NOT Allowed. We allocate Bank account for every order manually, If you depsoit to our bank account without asking us you will forfiet the amount.
What is the minimum amount I can Trade with your company ?
It depends on which country you are from, Minimum we trade for any e-currency is 50 USD with minimum fee charged as 7 USD. For exchange order between two currency there is no minimum amount limit to trade but minimum processing fee for any exchange order is 7 USD.